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Document Detective Technical Support
 

Knowledge Base Articles

  1. 000001 - How to deal with the Server Busy dialog.
  2. 000002 - Use Task Manager to monitor Document Detective
  3. 000003 - Document Detective review tool appears to hang up
  4. 000004 - Document Detective flatten tool appears to hang up
  5. 000005 - DD Toolbar will not stay docked or hidden in Word, or the DD Toolbar will not uninstall
  6. 000006 - DD Toolbar is not visible in Word
  7. 000007 - Running the built in diagnostic tool
  8. 000008 - Document Detective is not finding my keyword
  9. 000009 - How to disable Microsoft’s Ad Hoc Review
  10. 000010 - Why does an empty PowerPoint application appear in the taskbar?
  11. 000011 - Does Document Detective support Microsoft Office 2000 (MSO2000) or Windows 9x (Win9x)?
  12. 000012 - Folders in the Document Detective review tool tree take a long time to open
  13. 000013 - A memory allocation or unhandled exception error occurs
  14. 000014 - Extracted Excel workbooks appear to be empty
  15. 000015 - Header and Footer Shapes and Inline Shapes in Word do not display correctly
  16. 000016 - Changes to a keyword list file do not take effect
  17. 000017 - Document Detective triggers a firewall protection warning
  18. 000018 - Document Detective can not extract Textboxes, Canvases, Groups and Metafiles
  19. 000019 - The Object View in the review tool takes a long time to display
  20. 000020 - Common Dialog Dynamic Link Library (ComDlg32.dll) is missing
  21. 000021 - CiceroUIWndFrame has stopped responding dialog appears when logging out
  22. 000022 - The Send to App button sometimes fails when examining a small PowerPoint presentation.
  23. 000023 - “Run-time error ‘-2147188160 (80048240)”: OLEFormat.ProgID : Invalid request
  24. 000024 - Review tool warns about all OLE objects on a PowerPoint Master Slide
  25. 000025 - Scanning Protected Word documents
  26. 000026 - Review Tool does not show worksheet cells in an Excel workbook
  27. 000027 - Four-button dialog appears when attempting to flatten some PowerPoint presentations
  28. 000029 - Some images are lost when flattening a Word document
  29. 000030 - Review tool fails to check headers and footers in Excel
  30. 000031 - Fast Save in Word, PowerPoint and Excel
  31. 000032 - Multiple streams in OLE files
  32. 000033 - SRS Recommended Review Procedure
  33. 000034 - How to reduce and secure embedded objects in Microsoft Office files
  34. 000035 - What is an MHT file, and how can I scan it?
  35. 000036 - The Document Detective Redaction Tool does not finish redacting some objects in Word
  36. 000037 - How to deal with Routing Slips in PowerPoint
  37. 000038 - How to deal with On Screen Presentation Notes (Meeting Minder) in PowerPoint
  38. 000039 - "An invalid parameter was passed to the keyword scanner."
  39. 000040 - Trust access to Visual Basic Project
  40. 000041 - Errors are encountered while installing Document Detective
  41. 000042 - Why are there so many Header Shapes and Footer Shapes in Word?
  42. 000043 - Font property warnings and "White Text"
  43. 000044 - Can not edit or change text in the Properties View
  44. 000045 - DD Toolbar in Word does not appear after deleting Normal.dot
  45. 000046 - Uninstall the DD Toolbars without Uninstalling the Review Tool
  46. 000047 - The Extract button fails for some objects, and Microsoft Word displays and error message saying it must close.
  47. 000048 - DDEdit fails when another document of the same type is open.
  48. 000049 - The Side-by-Side Review does not work when SRA Galaxy PointLESS installed
  49. 000050 - Printing crashes Document Detective 2.1
  50. 000051 - Is it Review Shapes or Review Pictures in the Review Checklist?
  51. 000052 - Embedded font warning in PowerPoint stops Document Detective scans
  52. 000053 - How to import existing keyword lists into Document Detective
  53. 000054 - Can not turn off minimum column width
  54. 000055 - How to turn off keyword checking in Document Detective
  55. 000056 - Application Compatibility with Document Detective
  56. 000057 - Enabling Font Parameter Testing for PowerPoint and Excel in Document Detective 2.1
  57. 000058 - Enabling diagnostics for the Document Detective 2.1 review tool GUI
  58. 000059 - Regular Expressions for Hyperlinks
  59. 000060 - Run time error 76: Path not found message appears when attempting to flatten a document
  60. 000061 - An expired macro digital certificate warning appears when opening Microsoft Office.
  61. 000062 - Unknown Error: Can not get or set space after last text column
  62. 000063 - PowerPoint presentation causes Flatten Document to terminate abnormally
  63. 000064 - How to turn off the Ad Hoc Review and remove Tracked Changes from Microsoft Office files without Document Detective
  64. 000065 - You get a certificate expired notice when opening Microsoft Word, PowerPoint, or Excel
  65. 000066 - Microsoft Word and Outlook will not open without errors after installing Document Detective.
  66. 000067 - How to disable the automatic Canvas that appears in Word when attempting to insert objects
  67. 000068 - MSFlexGrid control can not be located when starting the Keyword List Utility
  68. 000069 - Document Detective Batch scanner does not use the correct keyword list
  69. 000070 - Does Document Detective replace the NTToolkit (Buster, Secure Copy, and Flush)?
  70. 000071 - You get an error message asking for a systems resource CD after installing Document Detective.
  71. 000072 - ComDlg32.ocx control can not be located when starting Document Detective
  72. 000073 - MSComCt2.ocx control can not be located when starting Document Detective
  73. 000074 - ComCtl32.ocx control can not be located when starting Document Detective
  74. 000075 - Internal Hyperlinks and Bookmarks in a Word document are damaged by Flatten Document, even when these features are disabled
  75. 000076 - Internal Hyperlinks and Bookmarks in a Word document are damaged by Flatten Document, even when these features are disabled
  76. 000077 - How to run Diagnostics in version 3.1
  77. 000078 - What versions of Microsoft Office are supported by Document Detective?
  78. 000079 - Doesn’t Microsoft Office 2007 fix the hidden data problem?
  79. 000080 - Are there any Unix/Linux versions of the Document Detective?
  80. 000081 - Does Document Detective have a Certificate of Networthiness (CoN)?
  81. 000082 - Can Document Detective be hosted on a thin client?
  82. 000083 - Does Document Detective have a concurrent license agreement?
  83. 000084 - Is Document Detective Federal Desktop Core Configuration (FDCC) compliant?
  84. 000085 - Will Document Detective work on a 64-bit operating system?
  85. 000086 - Will Document Detective work on a Apple MacIntosh computer?
  86. 000087 - What is the relationship between ManTech Internation, SRS Technologies, and NeXolve?
  87. 000088 - Are license keys and active registration required?
  88. 000089 - Can Document Detective be pushed using systems management software?
  89. 000090 - What changes are made by the installation?
  90. 000091 - Why doesn’t the Slide Name match the slide index?
  91. 000092 - Why do we need a Flatten Hash code?
  92. 000093 - Why are Cells in Excel referenced with a single index?
  93. 000094 - Why can’t Shapes be extracted a second time with Content Browser?
  94. 000095 - Why does Buster find more keywords than Document Detective?
  95. 000096 - Run-time Error 453, can't find DLL entry point IsUserAnAdmin in shell32, occurs when you run Document Detective.
  96. 000097 - Does Document Detective support other languages?
  97. 000098 - An error occurs when I try to install Document Detective
  98. 000099 - Does Document Detective require access to the Internet for installation or activation?
  99. 000100 - Why did my perpetual license activation code expire?
  100. 000101 - Do you have an MSI installation package for Document Detective?
  101. 000102 - Missing OCX errors when running Document Detective
  102. 000103 - Document Detective does not appear in the Start menu tree after installation
  103. 000104 - How do you disable Vista's User Access Control (UAC)?
  104. 000105 - Can I get a complete list of hidden data types that Document Detective detect?
  105. 000106 - Document Detective causes a Run-time error 5 message like the one below when you try to run it
  106. 000107 - Is there a silent installation for v3.1? Can Document Detective be pushed using systems management software?
  107. 000108 - An error occurs when you attempt to extract an object from an Excel workbook when using Microsoft Office 2007.
  108. 000109 - The Content Browser seems to be hanging on "Examining Document (Shapes)..." when examining a PowerPoint presentation.
  109. 000110 - Warning message about ocget.dll when you click on a warning message hyperlink in the Checklist Viewer
  110. 000111 - An insufficient memory warning occurs when you are scanning a Microsoft Word document
  111. 000112 - Keyword Scanner failed to find keywords in a PDF document
  112. 000113 - I installed the new version, but the old version is still running, or a new installation fails.
  113. 000114 - Import existing keyword lists using the Keyword List Utility
  114. 000115 - Is there a quick and easy way to determine a file's type?
  115. 000116 - Word cannot start the converter mswrd632
  116. 000117 - "Unknown Streams Present" warning message not corrected by Flatten Document
  117. 000118 - What is a Raw Binary scan?
  118. 000119 - Does Document Detective have the ability to scan more than one file at a time?
  119. 000120 - Can Document Detective delete or replace keywords?
  120. 000121 - Unable to open the document error message
  121. 000122 - What is an "Orphaned image" warning message when scanning a PDF document
  122. 000123 - Are there any inherent risks/issues with creating PDF's from PowerPoint files
  123. 000124 - Checklist Viewer is stuck on the "Reformatting, Please Wait" dialog box
  124. 000125 - Dealing with an excessive number of Row Height or Column Width warnings in a Excel Spreadsheet

    terms
Power Search Options
Case Sensitive
Whole Words Only
Include Stop-Terms
Sort by

Results

Content Results Options
Body Title Url Alt-Text Links Default
Meta-Description Meta-Keywords Meta-Authors

General Search Tips

  • Default search content: is the body, title, and meta-description.
  • Stop-terms are common terms like "it and the that...".
  • Special characters like #!$%|&..etc. are allowed.
  • ISO Latin-1 characters like äßçéñ..etc. are treated as english equivalents.
  • Phrases: use double-quotes around search term. ("search")
  • Add + in front of terms/phrases that must appear in results.
  • Add - in front of terms/phrases that must not appear in results.
  • The + checkbox adds a plus in front of all terms/phrases for convenience.
  • The score is the percentage of matching characters in a document.

Advanced Search Tips for KSearch 1.5b

  • Searching can be expanded with a wildcard (*).

Adding a * to the end of a term will match all endings. For example: 'test*' will match 'tests' 'tested' 'testing' etc. Stop-terms are included in wildcard searches.

  • Weights can be applied by adding <2-10000> in front of terms or phrases.

For example:

The query above will weight scores 100 and 500 times greater for documents containing 'term' and 'a phrase', respectively. The scores for documents containing only 'none' will remain unchanged. The weight must be in the range of 2-10000. Add + (inclusion) in front of weights. The results will be sorted by weighted scores.

  • The following options can be placed in any order in front of the query:

c:   for a case sensitive search.
w:   to match whole words only.
st:   to include stop-terms.
all:   to add + in front of all terms/phrases.
match: score: date: size: title:   or   name:   for the sorting choice.
5-100:   for the number of results to display per page.
b:   to search the body (full text) of documents.
t:   to search the title of documents.
u:   to search the url of documents.
alt:   to search the alternate text in documents.
l:   to search the links in documents.
d:   to search the meta-description in documents.
k"   to search the meta-keywords in documents.
au:   to search the meta-author in documents.

For example:

The query above will perform a case sensitive search for 'term' and 'a phrase' in the body, title, and meta-description of documents. 15 results will be displayed per page and the results will be sorted by file size.


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